Why Customer Delight is the difference between boom or bust
How did Jeff Bezos do it?
What is Customer Delight?
Making your customers feel valued
Anticipating what your customers want
Delivering above and beyond
According to McKinsey, during the pandemic, three in five consumers switched brands.Customers have new priorities: service, value and availability have empowered them to vote with their feet or their mouse!
Customer delight has never been more important. To find out how Capsule can help your business to develop its digital communications strategy to delight your customers, click here to download our guide.
Discover what the power of Capsule marketing can do for your organisation today. Tell us your idea, challenge or opportunity and we can start curating the perfect approach. We do our best to respond immediately to requests.
Always available, highly professional, goes the extra mile, compassionate and understanding.
Maggi Rose, MHAW
Very responsive to requests, always come up with good creative ideas. Supportive and helpful when also working with our partners.
Sara Cullis, Global Stone
Thoroughly enjoy working with the Capsule team, they are always on hand to help.
Ellie Revell, Iceni Homes
We are delighted with the support, advice and creativity provided by Capsule which has helped us at an important stage of our company’s development.
Davina Howes, Director, Barley Homes (Group) Ltd
Sta-Lok were introduced to Capsule Marketing following a personal recommendation. The team took the time to understand the key requirements and the features we were looking for.