Capsule +

Website development, management & maintenance retainer 

If we have worked with you to build your new website, why not leave your website in the safe hands of our development team? With our WordPress support packages and WordPress maintenance retainer we are always on hand to help with your website as and when you need it.

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Why choose outsourced support

Life in the workplace can be pretty hectic and we absolutely understand that some projects, tasks and jobs can keep getting pushed to the bottom of the pile. With outsourced support, you can let us know all your requirements and we do the work, updating you along the way and confirming everything is completed to the highest level, allowing you and your team more time to focus on your other priorities.

We pride ourselves on being responsive and adaptive to all our clients’ needs and understand the need to be flexible as one solution doesn’t fix all. Our team of developers are on-hand to provide you with the expert support you need.

Just some of the details we can help with a development retainer are:
  • Theme updates and suggestions on improvements.
  • Plugin updates and replacements for those that just don’t do the job anymore.
  • We specialise in custom development, the highest level of security, one of a kind build that can be built and expanded upon by any developer meaning you’re not tied into a contract.
  • When you need support during office hours, we are here to help you. Depending on the service package you choose, we ensure we get back to you  in a timely manner, giving you peace of mind knowing we are dealing with your query.
  • Quick fix vs ongoing support. With a retainer, if you ping us an email to add a new blog post or fix a page layout, we’ll be able to jump on it straight away, rather than having to look into it, supply you an ad-hoc quote, wait for sign off and then get to it!
  • Perhaps your site is running slow and you need some improvements for user experience? Site speed optimisation is something we complete for some of our clients that need some advice and efficiency on their website.
  • Additional support
Please see below our options for Capsule+ website support and what is included:
COVERS Basic
2 hours p/m		 Standard
4 hours p/m		 Premium
8 hours p/m
WordPress core updates ✔ ✔ ✔
Plugin Updates ✔ ✔ ✔
Security Updates ✔ ✔ ✔
Ad-hoc requests ✔ ✔ ✔
Response time of 36 hours ✔ ✔
Client Training ✔
Small Modifications ✔
Reduced 24 hour response ✔

What our clients say

“A fantastic agency that offers an up-to-date approach to website design and social media marketing, amongst many other services. The team are a pleasure to work with and are always prepared to go the extra mile to ensure they offer a premium service! Highly recommended!”

General Manager, Sovereign Labelling Machines 

“I’ve worked with Capsule for a couple of years now and can honestly say that they are my go to agency. They are always quick to respond with requests and importantly; they are really proactive and supportive. I honestly feel like they are colleagues on the same team! They’ve always gone above and beyond for me. Can’t recommend them enough!”

Marketing Manager, Coreco Group 
Speak to our team today to see how Capsule+ can flex around the needs of your team and business.
Capsule +

Need support with other services as well?
We can help. 

View our other retainer services:

Contact us

We’ve got the team, the knowledge and the technology to craft and deliver your next project.

All that’s missing is you.

    If you have a particularly tight deadline, or are dealing with sensitive information, please call us on 01787 267949 to discuss our flexible options.