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The Business Case for Video Marketing in 2025

by Simon Isaac on 3rd October 2025

Video is no longer an optional tool; it’s mission-critical 

In a saturated digital landscape, cutting through the noise takes more than clever copy or consistent posting. Today’s audience doesn’t just skim, they scroll, swipe, and skip. The brands that stop them in their tracks? The ones using video intelligently.

But video is no longer just a “nice to have.” It’s a business-critical tool, helping teams build trust, convert faster, and create content that doesn’t just engage but performs. Here’s why it matters in 2025 and how you can use it to lead, not follow.

 

Video: Your Brand’s Most Powerful Conversion Engine

Video is now the most persuasive format for digital communication. It doesn’t just tell a story, it shows it, keeps your audience watching longer, and drives them toward meaningful action.

  • Retention that sells: Users retain up to 95% of a video’s message, compared to just 10% when reading.
  • Search visibility: Google prioritises high-quality video content, giving websites with embedded videos a better chance of ranking on page one.
  • Social traction: Platforms like Instagram, LinkedIn, and TikTok reward video content with higher reach and engagement. These are not optional channels; they’re demand drivers.

And this isn’t a trend. It’s a shift in user behaviour. In 2016, video made up 73% of all IP traffic. In 2025, it’s expected to exceed 90%. Those not integrating it into their core marketing strategy are falling behind.

 

Three Strategic Uses of Video That Drive Results

  1. Customer-Facing Education
    Whether you’re explaining a service, showcasing a case study, or launching a new feature, video simplifies complex information and builds buyer confidence. Capsule’s work on the Creating the Greenest County initiative did exactly this, turning climate commitments into community understanding.
  2. Brand Trust Building
    People trust people. Behind-the-scenes videos, team interviews, or live Q&As show your authenticity, not just your polish.
  3. Sales Acceleration
    Dynamic product explainers or animated overviews help sales teams close faster by answering key objections before the first call.

What Great Video Looks Like in 2025

It’s no longer about just filming something. Modern video requires strategic intent, cross-channel optimisation, and brand consistency. That means:

  • Sharp scripting with a clear CTA.
  • Visual alignment with your brand’s style and tone.
  • The formats are adapted for every stage of the customer journey, including awareness, consideration, and conversion.

And when done well? One video becomes ten assets: short clips for social, gifs for email, thumbnails for blog embeds, animated explainers for landing pages.

 

Your Next Step: Unlock the Power of Video With Capsule

You don’t need to become a video expert overnight. You just need a partner that understands strategy, storytelling, and performance. That’s where Capsule comes in.

We build video marketing that measurably moves brands forward. From ideation to filming to repurposing, our process is designed to maximise your return at every stage.

 

Let’s create something powerful. Talk to us about your next video asset or campaign.

Simon headshot

Written by Simon Isaac

Founder

For over 30 years, Simon has worked in brand and marketing strategy both client and agency side for a range of international blue chip organisations. He has led the team at Capsule (formerly Zero Above) for over 12 years. As a Fellow of the Chartered Institute of Marketing, he delivers strategic capabilities to client projects with a focus on behaviour change and omni-channel engagement. Outside Capsule, Simon is a passionate EV advocate and is considered an early-adopter having clocked up over 180,000 miles on electric since 2015.

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