Our method of blending creativity and performance is what drives us. As a full-service digital agency we work beyond just creating great design and content — we make sure that it reaches your target audience directly and delivers results.
Our process is designed with the changing face of marketing in mind. A three-step framework that begins with research, applies that knowledge to curate and plan, before delivering the project or campaign, analysing the results and continuously optimising to deliver maximium ROI.
Capsule helps brands find their place in a crowded market. From NHS Tik Tok campaigns to staycation cottages in Sussex. Don’t just take our word for it — discover what some of our clients have to say.
Capsule helps companies find their place in a crowded market. Whether it’s identifying a new platform for your business, or highlighting your brand voice, our experience makes us experts in digital marketing. Our varied sector experience means that we bring fundamental knowledge to your campaigns.
Discover our past and current partnerships, then start your own with Capsule.
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Jon Horsfield
Founder & CEO
James Barfield
Business Development Manager
Marketing Manager, Mental Health at Work
Global Head of Marketing, Gilbarco Veeder-Root
Capsule people are creatives, problem solvers and data geeks. A collection of innovators, storytellers and performance winners. We are all loyal to our clients, their goals and in return, they are loyal to us. We thrive on this relationship-centric culture for our joint growth and success.
Explore the collective of individuals who will collaborate on your next project.
Ian is a Senior Designer with over 20 years of experience working across all fields of design. In that time he has developed skills in print design, branding, website design & development and video editing. He still enjoys the thrill of seeing work in print and the variety and challenges the role presents.
In his spare time he enjoys attending music festivals, camping, food (both cooking and eating out) as well as helping to run a local board game club.
Mark is a print designer from Southend with 20 years experience as an art editor on a national magazine. He’s also a passionate photographer, regularly working on documentary and portrait projects in his spare time. Other interests include football, non-fiction and photography books, and family holidays, not to mention an addiction to crisps.
Eleanor is our Junior Designer and works alongside Kelly. Eleanor has always had a love for design and has been with Capsule since 2021 after graduating from the University of Suffolk studying Graphic Design.
Her favourite part of the job is coming up with new ideas, and when they start to snowball into something really exciting! She also loves seeing the final result, especially if it’s out in the wild for everyone to see.
Outside of work Eleanor is a keen animal lover and enjoys spending time with her cat, Casper, and Chihuahuas, Pixie and Percy. She also spends a lot of time keeping her creative side busy, running a small shop selling handmade dog accessories and attending craft fairs.
Harley is our Junior Graphic Designer working alongside Ian. Having always had a passion for creativity and design, Harley joined us in 2023 after graduating from De Montfort University studying Graphic Design. He enjoys working across numerous areas of design, exploring new challenges and keeping up to date with the latest design trends and technologies. When not designing he can be found searching for new music, gaming, reading or spending time with his cat, Dudley.
Freya is a copywriter and researcher, who is near-obsessed with the hunt for the ‘perfect’ word. She writes social posts and longer articles for our clients, researching all the topics in depth to write the most informed articles possible. However, absolutely none of this happens without a strong hit of coffee in the morning! When she’s not writing copy, she’ll likely be writing about her most recent read, or cooking an extravagant meal for the family.
Georgia is our Operations Manager who keeps an eye on all things projects, clients and our team. Managing the day to day, she’s also our Lead Developer with a fantastic knowledge of the WordPress content management system and has over 8 years experience in building websites from scratch.
A typical day for her includes, building and maintaining websites but also ensuring all tasks, deliverables and standards are being met by the whole team for our clients.
Outside of work Georgia runs her own dance school, GDA which keeps her fit and healthy as well as inspired and motivated! You’ll always find her dancing or talking about dancing or showing you 100 photos of her pet cats who she adores!
Mike is a Digital Marketing Manager with over 10 years of digital agency experience working with clients across B2B, B2C & Non-Profit sectors. His skills span the full spectrum of the digital marketing mix and he has a particular focus on delivering objective-led, data-driven results for his clients. When he is not immersed in a client’s Google Analytics or Google Ads account, Mike can be found on the golf course, cricket pitch, shredding in his home recording studio or enjoying days out with his wife and son.
Chay is one of our digital marketing executives and comes with 5+ years of digital marketing agency experience. He has built up experience with all digital marketing channels before specialising in SEO and becoming Google Ads certified. With a passion for tech SEO and website performance Chay is all about driving more traffic from search engines to faster-performing websites.
You’ll typically find him working on digital marketing retainers, helping spot SEO opportunities and growing organic traffic and leads for our clients. His pride project has been working with WillisPalmer to increase their number of independent social workers. By creating and executing a keyword-led content strategy, they now rank first for “becoming an independent social worker”.
Outside of work you can spot Chay out and about on the bike, BBQing in the garden with friends or going for a walk in the beautiful Suffolk landscape. In the winter, he’ll be tinkering with one project or another, whether that’s his home assistant project, websites or playing around with new tools.
Fran is our Account Manager who is new to our team this year! With a variety of experience in retail marketing, product marketing, placemaking and project management, Fran loves to put her skills to use, working closely with clients to deliver effective marketing solutions. On a typical working day, Fran can be found managing various client projects, working with the team to deliver all campaign aspects.
Outside of work, Fran is never without her cocker spaniel at her side, who is affectionately named Walty after her love for all things Disney! It’s therefore not surprising that her favourite marketing campaign that she has worked on was relaunching a dog-friendly scheme at a nearby shopping centre, whereby she worked closely with local stakeholders to support the town-wide initiative.
Abi is one of newest digital marketing executives and comes with 3+ years of digital marketing experience in a number of different industries. She has built up experience with all digital marketing channels before specialising in PPC, Paid Social and Email Marketing. With a passion for paid media marketing, Abi is all about generating leads, traffic and ultimately conversions. You’ll typically find her working on digital marketing retainers, specifically working on PPC campaigns.
Outside of work Abi enjoys going swimming, baking, going travelling and most of all watching Harry Potter!
For over 30 years, Simon has worked in brand and marketing strategy both client and agency side for a range of international blue chip organisations. He has led the team at Capsule (formerly Zero Above) for over 12 years. As a Fellow of the Chartered Institute of Marketing, he delivers strategic capabilities to client projects with a focus on behaviour change and omni-channel engagement. Outside Capsule, Simon is a passionate EV advocate and is considered an early-adopter having clocked up over 180,000 miles on electric since 2015.
Sakura is our Operations Director who moved from Canada with her family in 2019. She brings 7+ years of marketing experience, working in Canada and the UK, specialising in delivery management.
Her pride project is running a multi-channel recruitment campaign for Suffolk Fire and Rescue including social advertising and email to increase the diversity of applicants. She with the help of her team increased their successful female firefighter applicants to 24% of the pool – a 140% increase over previous years.
When she’s not at the office, you’ll find her planning her next holiday, reading a book with her children, or listening to her latest favourite podcast.
Besjona is our marketing assistant, an advertising graduate from the University of East London. During her time at Capsule, she has developed her skills in Marketing. She also works alongside Debbie to help with the admin side of things, making sure the correct payments are made. You’ll normally find her working on Mailchimp, making reports and creating content.
In her free time, she likes keeping fit by going to the gym, reading new books, baking and finding a new destination to travel to!
Debbie is our finance and accounts administrator who has a background across a range of industries. Her role includes managing invoices, dealing with customer accounts and any other financial matters.
Debbie and her husband recently moved to a quiet part of Suffolk, where they are in the process of renovating an old property.
Outside of work Debbie enjoys walking her dogs, gardening, going away in their caravan and best of all looking after her young grandson.
Laura joined our team in 2022 as Marketing Manager. She has worked within business development and marketing at a digital marketing agency, sports nutrition brand, private orthodontic practice and as a wedding planner!
Her diverse career has given her the chance to meet clients across a range of industries, and she loves listening to their marketing challenges and helping them find solutions. Laura has a particular interest in EV and the exciting developments in this sector.
Outside of work (and often during her lunch break) Laura loves running. She’s a member of a local running club and has completed 10 marathons, over 100 Parkruns and has been a guide to a blind runner.
We’ve got the team, the knowledge and the technology to craft and deliver your next project.
All that’s missing is you.
If you have a particularly tight deadline, or are dealing with sensitive information, please call us on 01787 267949 to discuss our flexible options.
